Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. We accept returns for both defective and non-defective products, as well as exchanges.

Return Eligibility & Condition

To be eligible for a return, your item must be in new or slightly used condition. Please ensure you have the receipt or proof of purchase.

How to Start a Return

To start a return, you can contact us at contact@natirolaboutique.com. If your return is accepted, you will need to mail it to the following address:

3013 Yamato Rd Suite B12 PMB 333

Boca Raton, FL 33434

United States

  • Return Method: By mail only.

  • Return Shipping Cost: Customer responsibility (at your own expense).

  • Restocking Fees: No cost / $0.

Please note: Items sent back to us without first requesting a return will not be accepted.

Refunds & Processing Time

We will notify you once we’ve received and inspected your return, and let you know if a refund was approved or not. If approved, you’ll be given store credit for your purchase. Refund processing takes 2 days from the time we receive your item.

Questions?

You can always contact us for any return or exchange questions at contact@natirolaboutique.com.